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Paynet Upgrade Instructions

Paynet Upgrade Instructions
Tue, 03/19/2019
Paynet Upgrade Instructions
Wed, 06/26/2019
To upgrade your Paynet Desktop client to our latest version, all you will need to do is follow the below simple steps;
  • Log into your Paynet Desktop client.
  • At the top of your Paynet screen, please click on the Help menu item and then from the drop down list, you will then need to click on the option ‘Check Web For Updates’.
  • This will now prompt your Paynet Desktop application to start the upgrade process by automatically downloading our latest release.
  • When the system is ready to run the upgrade, you will need to follow the setup wizard and click on the Next button to start the upgrade (there are no configurations you will need to change during this upgrade, just by clicking on the Next button a few times, will complete the upgrade for you automatically).

If you face any challenges, feel free to contact our Customer Service on any of the channels listed below. Alternatively, you can visit our office (Mt Pleasant Business Park, Behind BancABC) where one of our Support personal will be able to assist you.


Whatsapp - 0772 606 548

VOIP - 08677004338

Cellphone - 0772 218 546

Email - helpdesk@payserv.co.zw or support@paynet.co.zw

Facebook Message - m.me/PaynetZim


  • Mr. Hozo, Chipembere School Headmaster

    Ever since we started using Paynet to transfer our funds, we have eliminated the risk of our bursar getting robbed off hard cash. Paynet is very secure, it saves us a lot of time and their charges are very low. Thanks to Paynet, we don’t worry about hassles to wait in the queue to withdraw cash. The fact that we no longer write and sign forms means the margin of error has been significantly reduced which is a good thing for us. Secure transactions and reduced margin of error.

  • Irene Masangudza – Old Mutual

    I send my Debit Orders instructions using Paynet to all banks at the click of a button and receive payment confirmations electronically.
    The Paynet Debit Orders Module enhances our payments collection.

  • Mrs Kwenda, Emerald Hill School

    Using Paynet has reduced the burden of carrying cash from the bank to home in order to make salary payments. In terms of security, there are no fears of being robbed while carrying a large amount of money. We used to spend a lot of time counting money and packing it into envelopes on payday but that is now a thing of the past. That time is now being used to do other vital work to keep the Home running. As the platform is Internet based, we do not have to rush to the bank to submit salaries, we do it from the comfort of our office. Paynet is really useful to us.

  • Lindy Griffiths – Cabinet Building and Hardware in Karoi

    My life is so much easier since we started using Paynet’s facility to make corporate and salary payments.  I just make a few quick easy computer entries and press send!  Payday couldn’t be easier!

  • Josephine Mukoki-Mthunzi, HR Administrator Clinton Health Access

    “For the one year that we have used Autopay Services for our Payroll, we have experienced a great service with timely delivery of reports, pay-slips and their team constantly in communication with us as a client.  It is rare to find a company that has dedicated team who care for the welfare of their clients as Autopay does.  They mean what they say and say what they mean and we have not been disappointed at all.  Autopay has a team of people who have integrity and great customer relations. This saying “A Customer Is a King”, perfectly fits with them, we feel like kings all the time.”

  • Brian Kagondo – HR Executive Ariston Holdings

    Am truly grateful for the excellent service I keep getting from Autopay, your efficiency is honourable.