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Paynet Upgrade Instructions

Paynet Upgrade Instructions
Mon, 09/10/2018

Before you upgrade we would like you to do a backup of your files, to that please follow the instructions below:

  •   Create a new Folder on your desktop and name it Paynet Backup
  •    Right click on your Paynet icon and select Properties
  •    Then click on Open file location. The Paynet Source folder will open up, then arrange by type.
  •    Copy all the ‘TPS’ files and paste them in the backup folder you have created on your desktop  

When you done with the Backup we are now ready to do the upgrade. You can follow the instructions written below.

You will need to run the installation file and make sure that you pick up your Paynet Folder.

Please click on the following download link; http://www.payservafrica.com/zimbabwe/sites/default/files/SetupWeb90202zw.zip

Once you have downloaded the setup file, you will need to run it into the Paynet source folder (you can copy the path from the pointers listed above).

When you run the installation and you get to the screen which gives you the path on which you should install please do select the path to which has your previous installation. You get the path for your previous installation by going through the steps below:

  1. Right click on Paynet icon and select properties
  2. Copy path specified as Target

 Paste it in the path to be installed in on your setup(installation running)

 It is recommended to have your IT available to assist you with this process.

 If you face any challenges feel free to contact our Customer Service on any of the channels listed below. Alternatively, you can visit our office (Mt Pleasant Business Park, Behind BancABC) where one of our Support personal will be able to assist you.


  • Mr. Hozo, Chipembere School Headmaster

    Ever since we started using Paynet to transfer our funds, we have eliminated the risk of our bursar getting robbed off hard cash. Paynet is very secure, it saves us a lot of time and their charges are very low. Thanks to Paynet, we don’t worry about hassles to wait in the queue to withdraw cash. The fact that we no longer write and sign forms means the margin of error has been significantly reduced which is a good thing for us. Secure transactions and reduced margin of error.

  • Irene Masangudza – Old Mutual

    I send my Debit Orders instructions using Paynet to all banks at the click of a button and receive payment confirmations electronically.
    The Paynet Debit Orders Module enhances our payments collection.

  • Mrs Kwenda, Emerald Hill School

    Using Paynet has reduced the burden of carrying cash from the bank to home in order to make salary payments. In terms of security, there are no fears of being robbed while carrying a large amount of money. We used to spend a lot of time counting money and packing it into envelopes on payday but that is now a thing of the past. That time is now being used to do other vital work to keep the Home running. As the platform is Internet based, we do not have to rush to the bank to submit salaries, we do it from the comfort of our office. Paynet is really useful to us.

  • Lindy Griffiths – Cabinet Building and Hardware in Karoi

    My life is so much easier since we started using Paynet’s facility to make corporate and salary payments.  I just make a few quick easy computer entries and press send!  Payday couldn’t be easier!

  • Josephine Mukoki-Mthunzi, HR Administrator Clinton Health Access

    “For the one year that we have used Autopay Services for our Payroll, we have experienced a great service with timely delivery of reports, pay-slips and their team constantly in communication with us as a client.  It is rare to find a company that has dedicated team who care for the welfare of their clients as Autopay does.  They mean what they say and say what they mean and we have not been disappointed at all.  Autopay has a team of people who have integrity and great customer relations. This saying “A Customer Is a King”, perfectly fits with them, we feel like kings all the time.”

  • Brian Kagondo – HR Executive Ariston Holdings

    Am truly grateful for the excellent service I keep getting from Autopay, your efficiency is honourable.