The Payserv Group provides payments and business process outsourcing services targeted at Banks, Banks’ customers and finance related services in Africa. The group has four subsidiaries, Paynet, Autopay, Microserv and Softserv. As Payserv, one of our key drivers is to provide convenience at the right price and at the right time. We aim to understand what our customers want and strive to give them what they need in the most cost effective way at the right time. In the 21st Century technology is omnipresent and essential, at the same time it can be expensive & complicated. Our business as Payserv is to take the expense and the complications away from our customers and make payments and related business processing easy, cost effective and accessible.
Autopay offers businesses Payroll and HR Administration services. The Autopay business unit runs the largest privately owned Salary Service Bureau and also offers outsourced HR administration services in Zimbabwe. Autopay enables organizations of any size to outsource their salary and HR administration functions to a team of Payroll and HR experts who are thoroughly conversant with the needs of employers and the Zimbabwe taxation requirements and Labour law. On behalf of customers, Autopay process the payroll, pay their employees directly into bank accounts or wallets, third parties and manage the regulators, ZIMRA, NSSA and ZIMDEF. Our services can be accessed online and pay as you go. The service covers Tax calculations, HR Administration and Payroll audits.
Outsourcing improves company productivity handing over non-core activities to professionals who specialize in those activities, releasing human resources to focus on the core business. Specifically, outsourcing a Payroll offers the following: Confidentiality – having salaries, wages processed and done offsite. Reliability – Autopay produces a payroll the way the customers want it done and ensure that any legislative changes are incorporated in the payroll on the required dates. Continuity – with a team of professionals a complete disaster recovery resource, customers will never be thrown into a crisis when their human or technical payroll and HR resources crash. Cost Effectiveness – with Autopay companies save on staff, technology and administration costs.
Though we recommend companies to outsource Payroll and HR Administration out rightly, we also appreciate the fact some customers will adopt the global ways of doing business in a developing economy at a very slow pace. On that note Autopay extends other options where we offer an affordable Payroll solution, Paywell which can also be accessed online targeting very small organizations to large corporates, A fully-fledged HR Management solution for an efficient Leave Management, Employee self-service and Performance Management.
Achievements: Autopay Business Unit
- As Payserv Zimbabwe, we have served the Zimbabwean market since 1999, offering shared services in the form of a payroll bureau through our Autopay brand and a payments management platform called Paynet. We pride ourselves for being successfully offering these low cost services to our Zimbabwean market over time.
- The HR Manage solution offers the following;
- Performance management - Computerization of Performance Management Schemes, monitoring and reporting on staff performance as well as facilitation of performance based pay. We can also assist corporates define Performance Management Schemes.
- Leave Management - Computerized record monitoring, reconciliation and reporting of leave in line with company policy.
- HR Data Administration - Computerized up to date staff data maintenance, monitoring and reporting.
- Research indicates that SMEs are fast growing, yet, bedeviled with lack of capital to invest in appropriate technologies that bring efficiencies in their operation. As an organization, we have taken it upon ourselves to offer a lighter version of our Autopay service offering that SMEs can access, utilize and pay for usage only. The Autopay Lite product is designed to ensure compliance without complication at a very reasonable price
- Our intention is to continue to provide solutions that are world-class and that can be matched with any first world systems out there. One of the things that we want is to bring convenience to the most remote places in the country. We have been going around the country looking at how best we can bring awareness. Our goal is to make sure that payment platform and business processes are available for every citizen at the click of a button.